Refund Policy

Effective Date: 24 December 2024

At Stickeradda, we take pride in providing high-quality customized stickers and wraps. Customer satisfaction is our priority, and we strive to resolve any concerns regarding your order. Please read our refund policy carefully before making a purchase.

1. Eligibility for Refunds

Since most of our products are custom-made, refunds are only applicable under the following conditions:

  • The product received is damaged or defective.
  • The item received is incorrect (wrong design, size, or customization due to our error).
  • The order was not delivered within the estimated shipping time due to our fault.

Note: Personalized or custom-made products are non-refundable unless they fall under the conditions mentioned above.

2. Non-Refundable Cases

We do not offer refunds in the following cases:

  • Change of Mind: Since our products are custom-made, we cannot accept returns for personal preference changes.
  • Incorrect Information Provided by Customer: If the wrong design, text, or specifications were submitted during customization, we are not responsible.
  • Minor Color Variations: Due to screen resolution differences, slight variations in color are normal and not considered a defect.
  • Improper Application or Installation: Stickers or wraps damaged due to improper application are not eligible for refunds.
  • Third-Party Shipping Issues: Delays or damages caused by courier services are beyond our control, but we will assist in resolving the issue.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact Us at 📩 stickeradda810@gmail.com within 7 days of receiving the order.
  2. Provide your Order ID, a clear description of the issue, and photos/videos as proof.
  3. Our support team will review your request and respond within 3-5 business days.
  4. If approved, we will process your refund back to the original payment method within 7-10 business days.

4. Replacement & Exchange

  • Instead of a refund, customers may opt for a replacement or exchange for defective or incorrect items.
  • Replacement requests must be made within 7 days of receiving the order.
  • The customer may need to return the defective item before the replacement is issued.

5. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

  • Check your bank account and payment method again.
  • Contact your bank or payment provider as processing times may vary.
  • If the issue persists, contact us at 📩 stickeradda810@gmail.com for further assistance.

6. Cancellation Policy

  • Orders can be canceled within 12 hours of placing the order for a full refund.
  • Once production has started, cancellations will not be accepted.

7. Contact Us

If you have any questions regarding our refund policy, feel free to reach out:

📩 stickeradda810@gmail.com
📞 +91 9588276573

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